Full Time

• Migration of DAS to SAN storage systems.
• Virtualization of servers insuring high availability and disaster recovery.
• Backup/recovery of all servers
• Monitor all LAN/WAN to insure continuous server availability to remote sites.
• Maintain 4 - 9's availability.
• Available for emergencies

• Experience with hypervisors and virtual server management products (VMware, Windows Server 2008 Hyper-V, System Center Virtual Machine Manager).
• Knowledge of capacity planning and resource sharing optimization strategies for hardware to include physical server, network, and storage
• Some level of experience with all products in the Microsoft System Center family of management products and VMware's product line.
• Experience with automated server deployment and imaging technologies
• Knowledge of operational best practices such as those from VMware and/or the Microsoft Operations Framework
• Knowledge of high availability and disaster recovery strategies for virtualized servers
• Broad knowledge of information technology trends and technologies
• Experience working closely with multiple subject matter experts in a variety of areas
• Experience working with technical sales and service teams.
• Excellent written, verbal, and presentation skills
• Strong business acumen and analytical skills
• A working knowledge of enterprise architecture and project management frameworks

Qualifications

• The successful candidate will have a degree in computer science, engineering, mathematics, physics and/or equivalent work experience. Higher relevant education preferred.
• At least 5 years experience in Microsoft infrastructure design and implementation.
• At least 2 years experience working with virtualization and management technologies (Hyper-V, VMWare, Intel VT,etc)

• Working conditions are normal for an office environment.
• Work requires extensive work using a computer.
• Responsibilities may require evening and weekend work in response to needs of the systems being supported.
  
  Interested candidates should mail a resume and references to:
  AWC
  Attn: Human Resources
  6655 Exchequer Drive
  Baton Rouge, LA 70809
  
  Email: hrdept@awc-inc.com     Back to Top

Part/Full Time

• Provide system-level support of multi-user operating systems, software tools, and support of these systems
• Root cause and affect analysis
• Acts as the liaison between end users and programming/development personnel
• First-level problem resolution for all incoming questions to the Help Desk
  

Primary Responsibilities

• Collect information to analyze and evaluate existing or proposed systems
• Analyze and evaluate present or proposed business procedures or problems to define data processing needs 
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes
• Research and recommend hardware and software development, purchase, and use
• Select among authorized procedures and seek assistance when guidelines are inadequate, significant deviations are proposed, or when unanticipated problems arise
• Work as a team member with other technical staff
• Write and maintain system documentation
• Conduct technical research on system upgrades to determine feasibility, cost, time required, and compatibility with current system
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network
• Document system problems and resolutions for future reference
• Other duties as assigned
• Identify alternatives for optimizing computer resources

Additional Responsibilities

• Assist personnel of other departments as a computer, information, and procedures resource
• Provide on-the-job software training to new department staff members
• Provide computer orientation to new company staff
  

Knowledge and Skill Requirements

• Basic reading, writing, and arithmetic skills required. This is normally acquired through a high school diploma or equivalent.
• Knowledge of company supported hardware, software and operating systems.
• Ability to investigate and analyze information and to draw conclusions.
• Ability to plan, implement, test, and troubleshoot system software.
• Ability to develop systems solutions for operational problems.
• Knowledge of computer flow charts and of programming logic and codes.
• Knowledge of database design and structures.
• Ability to determine computer problems and to coordinate hardware and/or
  software solutions.
• Ability to communicate technical guidance and instruction to users on the use of PC and/or mainframe applications and systems.
• Ability to write technical instructions in the use of programs and/or program modifications.
• Ability to determine the nature of computer hardware and systems software problems, and to communicate technical guidance and information to users.
• Ability to learn and support new hardware, software and operating systems.
• Work with users requires interpersonal skills. These are normally acquired through a combination of a Bachelor's Degree and three to five years of programming and/or system analysis experience.
  

Working Conditions

• Working conditions are normal for an office environment.
• Work requires extensive work using a computer.
• Responsibilities may require evening and weekend work in response to needs of the systems being supported.
  
  Interested candidates should mail a resume and references to:
  AWC
  Attn: Human Resources
  6655 Exchequer Drive
  Baton Rouge, LA 70809
  
  Email: hrdept@awc-inc.com     Back to Top
  

Part/Full Time

• Handle new user setups including configuring computer systems and install standard equipment at desks (including Shoretel phones and individual printers if needed)
• Supporting Microsoft XP, Outlook, Office,IE, Smarterm, Shoretel Call Manager, and other Corporate I.T. approved programs
• Assist with all computer setups, support, maintenance, repair, including windows and virus updates
• Ensure all computers have access to backup storage
• Maintain and service print servers for office network printers and perform routine backups of file servers along with ensuring proper handling of backup disks
• Assist with tracking of all IT company assets including software licenses
• Responsible for monitoring and assisting with programming Shoretel phone system
• Assist in maintenance of Shoretel DVM’s and all telephones
• Monitor all AWC communications, data, and phone connections
• Work with Service providers in the event of any disruptions in services
• Assist with setup of email on PDA/Blackberry/IPHONE if applicable
• Assist users with VPN setup and trouble shoot when necessary
• Responsible for all locations communication rooms are neat and properly maintained
• Assist with in house software when needed
• Monitor IT Help Desk Support requests
• Available for emergencies
  
  This position is a wonderful resume builder and a great opportunity for college students.
  Our IT department works to be flexible with class schedules.
  
  Interested candidates should mail or email a resume and references to:
  AWC
  Attn: Human Resources
  6655 Exchequer Drive
  Baton Rouge, LA 70809
  Email: Jeff Patton     Back to Top
  

Full Time

• Handle new user setups including configuring computer systems and install standard equipment at desks (including Shoretel phones and individual printers if needed)
• Supporting Microsoft XP, Outlook, Office,IE, Smarterm, Shoretel Call Manager, and other Corporate I.T. approved programs
• Responsible for all computer setups, support, maintenance, repair, including windows and virus updates
• Ensure all computers have access to backup storage.
• Maintain and service print servers for office network printers and perform routine backups of file servers along with ensuring proper handling of backup disks
• Assist with tracking of all IT company assets including software licenses
• Responsible for monitoring and assisting with programming Shoretel phone system
• Assist in maintenance of Shoretel DVM’s and all telephones
• Monitor all AWC communications, data, and phone connections
• Work with Service providers in the event of any disruptions in services
• Assist with setup of email on PDA/Blackberry/IPHONE if applicable
• Assist users with VPN setup and trouble shoot when necessary
• Responsible for all locations communication rooms are neat and properly maintained
• Assist in house software when needed
• Monitor IT Help Desk Support requests
• Available for emergencies
  
  Position will be physically located within our Houston office.
  
  AWC Houston
  4940 Timber Creek
  Houston, TEXAS 77217-2777
  
  Interested candidates should mail or email a resume and references to:
  
  AWC
  Attn: Human Resources
  6655 Exchequer Drive
  Baton Rouge, LA 70809
  Email: Jeff Patton     Back to Top